vip jili Privacy Policy – How We Handle Your Personal Data

Our Full Privacy Policy

1. Who We Are

vip jili is an online gaming and sports entertainment platform operated for players based in the Philippines. Our platform is accessible at https://vipjili.bet and offers sports betting, bingo, casino-style games, and a multi-tier VIP rewards programme. As the operator of this platform, we are responsible for the personal data you provide when you register, deposit, play, or contact our support team. We are committed to handling your data in a manner that is transparent, lawful, and consistent with applicable Philippine data privacy standards, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is handled, you can reach our support team using the contact details provided at the end of this policy.

2. What Data We Collect

When you create an account or use our platform, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details and transaction history, which are required to process deposits and withdrawals in Philippine pesos. During the identity verification process, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS/UMID card. We collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect fraud, and improve the overall experience for players across the Philippines.

3. How We Use Your Data

Your personal data is used primarily to operate your account, process transactions, and deliver the gaming services you have signed up for on vip jili. We use your identity and contact information to verify your eligibility to play, comply with age verification requirements, and communicate important account updates with you. Financial data is used exclusively to process deposits and withdrawals and to maintain accurate records of your transaction history. We may use your email address or mobile number to send you promotional communications about bonuses and offers — you can opt out of these at any time through your account settings. Technical and behavioural data is used to detect suspicious activity, prevent fraud, and ensure the integrity of our platform for all players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Who We Share Your Data With

vip jili does not sell your personal data to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — including payment processors that handle GCash, Maya, and bank transfer transactions, identity verification partners, and cloud infrastructure providers. All third-party service providers are contractually required to handle your data securely and only for the specific purposes for which it was shared. In certain circumstances, we may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or as part of an investigation into fraud or money laundering. Any such disclosure will be limited to what is strictly necessary and will be carried out in accordance with applicable legal requirements.

5. How Long We Keep Your Data

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. In the Philippines, anti-money laundering regulations require us to retain certain transaction records for a minimum of five years from the date of the transaction. Identity verification documents are retained for the period required by our licensing and compliance obligations. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. Data that is no longer needed for any lawful purpose is securely deleted or destroyed in accordance with our internal data retention procedures.

6. How We Protect Your Data

We use industry-standard security measures to protect your personal and financial information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security) protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained in data privacy and security practices. We conduct regular security assessments and maintain technical and organisational measures appropriate to the sensitivity of the data we hold. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security — if you suspect any unauthorised access to your account, please contact our support team immediately.

7. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, players in the Philippines have specific rights regarding their personal data. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a request to our support team. You may request the correction of any inaccurate or incomplete personal data we hold about you at any time. You have the right to object to the processing of your personal data for direct marketing purposes, and we will honour such requests promptly. In certain circumstances, you may also request the deletion or blocking of your personal data — we will assess such requests in accordance with our legal obligations and respond within a reasonable timeframe.

8. Cookies and Tracking

Our platform uses cookies and similar tracking technologies to provide a functional and personalised experience. Essential cookies are required for the platform to operate correctly — these cannot be disabled without affecting your ability to log in and use your account. Analytical cookies help us understand how players navigate the platform so we can improve usability and performance. Preference cookies remember your settings, such as your preferred language and display options, so you do not need to re-enter them each time you visit. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles.

9. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way vip jili handles your personal data, please contact our support team at [email protected]. We aim to respond to all data privacy enquiries within five business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012. We take all privacy complaints seriously and will work with you to resolve any concerns as quickly and fairly as possible. This Privacy Policy was last updated in June 2025 and may be revised periodically — please check this page regularly to stay informed of any changes.